I am Jeff Hardy from SmarterTools--the makers of SmarterMail.
Hmmmm.....
I see that the complete question is posted on the WebHost Automation forum. I will point my support team to that post and see of they can get you the information that you need. If you are still stuck, send me a private message and we will se if a support ticket is necessary.
Be well,
Jeffrey J. Hardy
Vice President of Business Operations
SmarterTools