I found that aspects of the BEST web hosting, which set them apart from the rest, include:
An extremely clear 99.9% up time guarantee,
A parent company that is entirely dedicated to web hosting, and has the resources to ensure your websites stay capable and online,
Excellent support. Whether you're a noob to web hosting or require the power to maintain your online business, problems have a way of coming up everywhere on the way. It takes a truly dedicated professional support staff to ensure that you receive help wherever you need it, instead of ignoring you or blowing you off.
If you're looking for a new web host, feel free to PM about any questions if you're interested