Hello Everyone, I bought a server from GR on 1st April and after 5 days of waiting I got it online(Not Really). Then, I found the root password they've given is wrong. I couldn't log into my server for a single time. I opened a ticket and after 24 Hours, there is no reply from them and Live...
This is one case why we need dude diligence in selecting our web host. Slow response can lead to long downtime which means corresponding business loss. If there is a way you can file charge back, I suggest you have to.